This Privacy Policy (hereinafter referred to as the “Policy”) applies to all information that the Limited Liability Company “Otel Moskva-Krasnye Holmy” (LLC “OMKH”) (hereinafter referred to as the “Company”) may receive about the user during their use of the website forms. The Company guarantees the confidentiality of all information entered by the user while using the Form.
DefinitionsThe following terms are used within this Policy:
- User’s Personal Information: Data entered by the user in specific fields when using the Form: email, phone number, and name.
- Accommodation Facility: Premises used to provide guest reception and accommodation services.
- Cookie File: A small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends back to the web server in an HTTP request each time it tries to open a page of the corresponding website.
- IP Address: A unique network address of a node in a computer network built using the IP protocol.
General ProvisionsThe User’s use of the Form signifies their agreement with this Privacy Policy. If the User disagrees with the terms of the Privacy Policy, they must cease using the Form. The Company does not verify the accuracy of the User’s personal information provided through the Form.
Purpose of Personal Data Processing, Use, and DisclosureWhile using the Form, the User independently enters their Personal Information in designated fields, thereby consenting to the collection, systematization, accumulation, storage, clarification (updating, modification), use, and transfer of this information to the Company’s Partners. This consent is provided by the User for any actions not contradicting the legislation of the Russian Federation regarding the User’s personal information, aimed at achieving the purposes specified in this Policy, and for compiling reporting and accounting documentation.
The User’s Personal Information from the Form is used by the Company solely to process requests for callbacks or emails from the accommodation facility to the User. The data provided by the User is used exclusively to ensure efficient, comfortable, and convenient service through the Form, as well as to assess the quality of services. The Company does not sell, transfer, or otherwise disclose the User’s personal information without their consent.
Use of CookiesTo provide quality services, the Company stores cookies on the user’s computer and subsequently uses them. The Company guarantees that no advertising service has access to the cookies used while working with the Form.
The Company records information about the User’s IP address and browser type, which may be used to detect errors in the Form’s operation, instances of fraud, or unauthorized actions.
Ability to Edit and Delete Information and Personal SettingsThe User’s data specified in the form is stored for 5 (five) years. The User can change (update, supplement) the provided personal information or part of it at any time. To do this, please contact the Company by sending an email to
swissotelmoscow@accor.ru.
The User can request the Company to delete their personal information from the Company’s database by contacting them at the email address provided above.
Measures Taken to Protect Personal DataThe Company takes necessary and sufficient organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, dissemination, as well as from other illegal actions of third parties.
The Company stores users’ personal information in accordance with the internal regulations of the Form, maintaining the confidentiality of the User’s personal information.
Changes to the Privacy Policy. Applicable LawThe Company reserves the right to make changes to this Privacy Policy. When changes are made, the date of the last update will be indicated in the current version. The new version of the Policy will take effect from the moment of its publication, unless otherwise specified in the new version of the Policy. The law of the Russian Federation shall apply to this Policy and the relationship between the User and the Company arising in connection with the application of the Privacy Policy.
Feedback. Questions and SuggestionsAll suggestions or questions regarding this Policy should be communicated to the Company by email or by mail to the following address: 115054, Moscow, Kosmodamianskaya Embankment, 52 Bldg. 6, Limited Liability Company “Otel Moskva-Krasnye Holmy”.